Customer feedback
100% customer satisfaction. 100% positive customer feedback.
We have been established for over a decade, and to our knowledge have never left a customer less than 100% satisfied. We have only ever received positive feedback from our clients.
How is this possible?
- We plan projects meticulously with the client
- We talk in language that non-IT professionals can understand
- We carry out each job to the highest possible standard, and with an attention to detail that we believe is unsurpassed
- On the rare occasions that things do go wrong, we resolve any problems quickly and with the minimum of fuss
Here are some comments from our clients: -
"Over the past decade, we have employed QNet on a variety of projects and in every case the company has always delivered on time, according to brief, within budget and with added value."
"For some months we had been looking for an off-the shelf computerised booking system for equipment and personnel, but could find none which matched our unusual requirements. QNet was then commissioned to write a suitable piece of software. They were given a detailed brief to which they offered a number of useful refinements. During the production process, they were in regular contact with us, both to report progress and to discuss detail. They then produced an intranet booking system which has been in regular use for the last eight years - at a price which was less than we would have paid for a commercial package."
"QNet was commissioned to produce a series of interactive web-pages to facilitate on-lines sales. The brief was complicated and required much discussion and refinement before work could begin; QNet's creative contribution to this was considerable. They then designed a web package which not only fulfilled the practical requirements of on-line sales, but greatly contributed to the promotion of the product."
"QNet has been contracted to provide us with technical support. They have transformed IT within the department, ensuring consistency and reliability. They have been meticulous in their work, both installation and trouble-shooting on call-out. They also have a quality rare in professional IT personnel: patience in dealing with non-professionals and an ability to explain technical matters to a non-technical audience."
"QNet designed our new web site for our Bed and Breakfast business in France. They advised us throughout the entire design process and worked closely with us to produce the content for it. The new web site was excellent, and within months we noticed a significant increase in bookings and enquiries from the web. Many of our clients have commented on the new web site, and say it helped them to decide to choose us above other establishments in the area."
"QNet invariably delivers quality and their technical support is first-rate."
"QNet set themselves high standards in the services that they offer, and they consistently deliver."
